Customer Services
Status Report:
As per the sensitivity and importance of the cargo of US Military and south region deliveries, minute to minute updated status is required to run the successful operations, we have very sophisticated operational procedures and foolproof reporting structure which are carried out on daily basis to review and control the current situation and plan for new possibilities. We like to have our customer services department to present the necessary or required reports to our customers for their satisfaction and to update them about the status of their cargos.
ITV – Online Assets Tracking
Route Tracking:
- Route
- Time
- Position
- Polling
- Distance
- Speed
- Tracking
- Idling Time
- GPS coordinates
Management Reports:
- Alerts/exception conditions during a period of time, given fleet/vehicle/condition type
- Journey reports including driver ID, by vehicle/group/driver/driver group, over a set period of time.
- View a user’s activity on the web application (audit log).
- The ability to export and configure required Information to either an Excel spreadsheet or FMS Database.
Electronic Logbook:
Gives the ability to record the start and stop dates/times and to record every leg of movement to produce reports on the following:
- Time
- Distance
- Speed
- Idling
- Downtime
Panic Button:
- On activating the panic button an alert will be sent to a pre-defined group using:
- Mobile SMS text message.
- Email.
- Pop-up message on desktop computer.
- Audible alarm in control centre.
- Ability to identify the closest vehicle to one that is in potential distress and has activated the panic alarm.